Article 1 (Purpose)
The purpose of these Terms and Conditions is to prescribe the rights, obligations, and responsibilities between Curael Co., Ltd. (hereinafter referred to as the “Company”) and the users in connection with the use of product sales, health consultations, and related services (hereinafter referred to as the “Services”) provided through the website (www.curael.co.kr) and online shopping malls (curaelmall.com, Naver Smart Store, etc., hereinafter collectively referred to as the “Site”) operated by the Company.
Article 2 (Definitions)
1. “User” refers to members and non-members who use the Services provided by the Company in accordance with these Terms and Conditions.
2. “Member” refers to a person who has registered by providing personal information to the Company and can continuously use the Company’s Services.
3. “Health Consultation Service” refers to an informational consultation service provided by the Company in connection with Yeolbang Pharmacy, etc., based on health-related information submitted by the User.
Article 3 (Posting and Amendment of Terms)
1. The Company shall post the contents of these Terms and Conditions on the initial screen or a linked screen of the Site so that Users can easily recognize them.
2. The Company may amend these Terms and Conditions within the scope that does not violate relevant laws, such as the “Act on the Consumer Protection in Electronic Commerce” and the “Act on the Regulation of Terms and Conditions.”
3. When amending the Terms and Conditions, the Company shall announce the effective date and the reason for the amendment at least 7 days prior to the effective date. However, in the case of changes unfavorable to the User, the announcement shall be made at least 30 days in advance.
Article 4 (Provision and Change of Services)
1. The Company provides the following services:
– Provision of product information and sales
– Provision of health consultations and related information
– Other services determined by the Company
2. The Company may change the content and method of providing the Services, and such changes will be announced through the Site.
Article 5 (Suspension of Service)
The Company may temporarily suspend the provision of Services in the event of force majeure reasons such as system inspection, replacement, failure, communication breakdown, or natural disasters, and in such cases, the Company shall notify the User in advance or post-facto.
Article 6 (Special Provisions Regarding Health Consultation Services)
1. The Health Consultation Service provided by the Company is an informational and supplementary consultation intended to help the User’s health management and does not replace medical practices (diagnosis, treatment, prescription) under the Medical Service Act.
2. If diagnosis and treatment of a disease are required, the User must seek medical care from a medical institution, and the Company’s consultation content should be used for reference purposes only.
3. Sensitive information required for health consultation (health checkup/blood test results, imaging data, etc.) is directly submitted by the User for consultation purposes, and the Company processes this information after obtaining separate consent in accordance with the Privacy Policy.
Article 7 (User Obligations)
Users shall not engage in the following acts:
– Registering false information when applying or making changes
– Stealing other people’s information
– Unauthorized modification of information posted by the Company
– Infringement of intellectual property rights, such as copyrights of the Company and third parties
– Acts that damage the reputation of or interfere with the business of the Company and third parties
– Other acts that violate relevant laws and regulations
Article 8 (Payment and Cancellation of Subscription)
1. Product purchase and payment are made through payment methods provided or linked by the Company (Cafe24, Naver Smart Store, etc.).
2. Cancellation of subscription, returns, and refunds are subject to relevant laws such as the “Act on the Consumer Protection in Electronic Commerce” and the policies of each sales platform.
3. Cancellation of subscription due to a simple change of mind by the User is possible within 7 days of receiving the product, and may be restricted if the product is damaged due to reasons attributable to the User.
Article 9 (Protection of Personal Information)
The Company protects the User’s personal information in accordance with relevant laws and the Company’s Privacy Policy. Details regarding the collection, use, storage, and destruction of personal information are as set forth in the Privacy Policy.
Article 10 (Limitation of Liability)
1. The Company shall not be held liable for any disruption in the use of the Service caused by natural disasters, force majeure, or reasons attributable to the User.
2. Regarding the results of utilizing the information provided by the Health Consultation Service, the Company bears responsibility only within the scope that assumes the service is an informational consultation that does not replace medical judgment.
Article 11 (Dispute Resolution and Governing Law)
1. Any disputes arising between the Company and the User in connection with these Terms and Conditions and the use of the Service shall be governed by the laws of the Republic of Korea.
2. Lawsuits regarding disputes arising from the use of the Service shall be brought before the court having jurisdiction in accordance with the procedures prescribed by relevant laws.
Addendum
These Terms and Conditions shall take effect on July 23, 2026.
